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Trinity Metro introduces safety app

16 Sep 2020 10:23 AM | Anonymous

As an added layer of security and safety, Trinity Metro is rolling out a new mobile app that gives customers the opportunity to report security concerns and safety hazards. The “See Say Now” mobile app encourages riders to report any potential issues, such as an unattended bag or suspicious activity.

See something? Say something! The app allows customers to submit a photo and a description of the issue when they see it. They select from a list of report options and locations, and customers may choose to submit a report anonymously.

“The ‘See Say Now’ app is a timely and efficient option for alleviating concerns by giving customers a chance to share what they see,” said Jon-Erik “AJ” Arjanen, vice president and COO of rail, who also oversees safety and security. “This safety enhancement gives riders an easy way to share any potential issues with us, and the comments go directly to dispatch.”

Download the “See Say Now” app from the Apple store or Google Play store.

Looking for a texting option? The Text-a-Tip number, 817-409-8686, is a quick and easy way to submit concerns. Riders may also fill out an online form.

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